Privacy Policy for Agro Nursery West Bengal
Your privacy is important to us. This Privacy Policy explains how Agro Nursery West Bengal (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you interact with our services, including our website and ordering processes.
- Information We Collect
We collect information to process your orders and improve our services:
Personal Information: Name, shipping address, billing address, email address, phone number.
Payment Information: Details required for processing payments (e.g., credit/debit card numbers, UPI IDs). Please note, we do not store full payment card details; they are processed securely by third-party payment gateways.
Order Information: Details of the fruit trees you purchase, order history.
Technical Data: IP address, browser type, device information, website usage data (e.g., pages visited, time spent), collected via cookies and analytics tools.
- How We Use Your Information
We use your information for the following purposes:
Process Orders: To fulfill your fruit tree orders, manage payments, and provide delivery services.
Communication: To send order confirmations, shipping updates, customer service responses, and transactional alerts.
Improve Services: To understand how our services are used, troubleshoot issues, and enhance your shopping experience.
Marketing (with consent): To send you promotional offers, newsletters, and updates about new products or special offers, only if you have opted in.
Legal Compliance: To comply with legal obligations and resolve disputes.
- How We Share Your Information
We share your information only when necessary and with trusted parties:
Delivery Partners: With courier and logistics companies to facilitate the delivery of your orders across India.
Payment Gateways: With secure, reputable payment processors to complete transactions.
Service Providers: With third-party vendors who provide services like website hosting, data analysis, and marketing assistance, under strict confidentiality agreements.
Legal Requirements: If required by law, court order, or government request.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure.
- Your Rights
You have certain rights regarding your personal information:
Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Withdraw Consent: If we are processing your data based on your consent (e.g., for marketing), you can withdraw that consent at any time.
To exercise these rights, please contact us using the details below.
- Cookies
Our website uses cookies to enhance your Browse experience, track website usage, and remember your preferences. You can manage cookie preferences through your browser settings.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: